FAQ
Frequently Asked Questions
1. What is GreenThread?
GreenThread is an online-based brand specializing in high-quality school uniforms, athletic apparel for sports clubs, and school spirit products. We manage everything from design and production to distribution and retail.
2. Do you only sell school uniforms?
No. In addition to school uniforms, we offer custom-designed athleticwear for sports clubs and school spirit merchandise for students, parents, and fans.
3. Who can shop at GreenThread?
Everyone! We sell direct-to-consumer through our e-commerce platform, as well as B2B to schools and clubs that operate their own retail stores.
4. How do I order?
You can place your order directly through our online store. We deliver all items to your home for convenient try-on and fitting.
5. Can I try the items at home before deciding?
Yes! We deliver to your home so you can try the styles in comfort. If anything doesn’t fit, we offer quick and easy exchanges, including same-day delivery in select areas.
6. What sizes do you offer?
Our collections include a full range of sizes from youth to adult contemporary fit. Please refer to the size guide on each product page for more details.
7. What if the item doesn’t fit or I want to exchange it?
No problem! We offer a seamless exchange process. Just contact us and we’ll arrange a replacement—often with same-day delivery depending on your location.
8. Do you offer custom apparel for schools or teams?
Yes. We specialize in custom programs for uniforms and athleticwear. If you're a school or club, we’ll work with you from concept to delivery. For more information please email support@greenthreaduniforms.com
9. Can we carry GreenThread items in our school or club store?
Absolutely! We supply B2B and can ship your custom-designed collection directly to your store or distribution center. For more information please email support@greenthreaduniforms.com
10. How can I contact GreenThread?
You can reach us at support@greenthreaduniforms.com or through our Contact page on the website.