Return Policy
GreenThread Uniforms is proud to be the exclusive provider of Ransom Everglades School uniforms through February 2027. Each item is carefully customized to meet the school’s official uniform requirements.
Online Orders
All GreenThread uniforms can be conveniently ordered online.
If you need assistance or have questions about your order, feel free to contact us at:
📧 support@greenthreaduniforms.com
Exchange & Replacement Policy
We understand that sizing may not always be perfect on the first try. If you need a different size, you may request a replacement within two weeks of delivery.
If your return is past the 14-day window—no worries! Simply email us at support@greenthreaduniforms.com
Eligibility:
Items must be in original, unworn, unwashed condition with tags and original packaging (including the barcode polybag). Items must not show signs of wear such as stains, broken buttons, or pet hair. Socks and tights must remain in their unopened original packaging.
How to Return for an Exchange:
Visit the GreenThread website where your order was placed to submit an exchange request. Customers shipping by mail should securely repackage the items, include the original packing slip.
Refunds:
Please note that we do not issue refunds—replacements or exchanges only.
Non-Returnable Items:
- Custom-sized garments
- Worn and washed garments
- Discounted or final sale items
- Logo items for schools that do not currently have an active program with GreenThread
- Logo items that have been discontinued or are no longer part of the school's uniform program
Shipping
Once shipped, packages are in the care of the courier. GreenThread Uniforms is not responsible for packages that are lost, delayed, or undelivered. For such issues, please reach out directly to the carrier.
If you have any questions, we're here to help.
📧 support@greenthreaduniforms.com